Key Features

Structure
The main window consists of a top menu bar, a left sidebar and a table with icons and columns where received orders from all integrated marketplaces and shipping carts are listed.

Orders Table

The table displays a list of orders that have been received through the connected marketplace stores. These include raw, or unprocessed orders, as well as ready-to-ship, processed and linked ones. The main area of the table consists of columns and rows with icons and buttons to their left.

Icons

Linked/Not Linked: Indicates whether an order has been linked to an inventory SKU or not. The active link enables for connected inventory item count to decrease as it is sold and shipped, reflecting the true count for accurate overview.

International: A globe icon indicates a SKU that has been ordered by a buyer outside the United States.

Ready/Not Ready to create label: Shows a bolt icon when an order has been processed, i.e. all shipping and inventory preferences of the order are set and ready for label creation.

Buttons

Create Label: Buys shipping from preset carrier with customer requested service. Works only with orders that have the settings completed, including inventory (if applicable) and shipping criteria.

Manual Order: Create orders for any item independent of the order processing system.

Sync: Manually retrieves and sends information to connected marketplaces to update orders.

Settings (Columns): Select columns to show or hide on table.

Columns

Columns can be pinned to the left or the right of the table. Hover over the column title and click on the three dots on the right of header to choose one of three options: Pin left, Cancel, or Pin Right.

• Store: The name of the store of an integrated marketplace or shopping cart where the order has been received. It also indicates whether the order was fulfilled by the merchant or the marketplace.
• Order Number: A unique reference key defined by marketplaces or the seller to track orders, retrieve activity logs, and details that include price, shipping, and recipient information.
• Quantity: The total number of items in the order. This can consist of the same or different SKU items.
• Amount (Order Table): The price of all the items in the order.
• Product ID: The alphanumeric value that is assigned to a product by the marketplace or shopping cart where it is sold.
• Link: The corresponding item to an item in a specific bin location. In case there are more than one SKU item in the order, it will be indicated as Multiple.
• SKU (Stock Keeping Unit): The unique identification, usually alphanumeric, of a particular product that was created and assigned by the seller.
• Requested Shipping Method: The shipping method (carrier and service) requested by the buyer.
• Ship by: The latest date the order is to be shipped to arrive at given destination within expected time frame.
• Item Title: The name of the item that was ordered as it appears in the marketplace store or shopping cart.
• Status: The internal status of the shipment (see below): Pending > Unshipped > Shipped > Cancelled
• Buyer Name: The person or organization that has placed the order.
• Recipient: The name of person or organization where the order is sent.
• Address: The city, state, and country of the recipient. The street address is not provided in the Orders Table.
• Order Date: The date the order has been placed by the buyer.
• Fulfillment: Merchant (seller) or FBA (Fulfillment by Amazon)
  • Merchant: The person or company that processes orders (ship, return, re-ship, stock in/out, track inventory) through Shiptory.
  • FBA: Orders that are processed (pick, pack, ship, and provide customer service) by Amazon's fulfillment centers.
    Note: Unshipped Orders are only indicated for Merchant fulfilled orders.

Rows

The table rows can be sorted in an ascending or descending order to prioritize information based on the selected column title.
Click on the column title to toggle between alphanumerically

• ascending
• descending
• neutral (the newest being the first in line)